FIVE BRAINS VENTURES, INC.
Overview
FIVE BRAINS VENTURES, INC. (โCompany,โ โwe,โ โour,โ or โusโ) values your privacy and are committed to protecting your personal data. This Privacy Policy (โPolicyโ) explains how we collect, use, store, and safeguard the personal data you provide when you purchase or avail of our products or services, communicate with us through official channels, or visit and transact via (indicate website URL) โWebsite.โ
We comply with the Philippine Data Privacy Act of 2012 (โDPAโ), issuances by the National Privacy Commission (โNPCโ), and other applicable data protection laws and standards.
I. How We Collect Your Personal Data
We collect and process your personal data when you:
โข Visit, sign up, transact, or communicate with us through our Website;
โข Purchase or avail of products, services, or participate in promotions at our stores; or
โข Communicate with us via official social media accounts, email, or customer service hotlines.
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II. What Personal Data We Collect
Depending on your interactions with us, we may collect the following personal data:
โข Name
โข Billing Address
โข Shipping Address
โข Payment Information
โข Email Address
โข Phone number
โข Cookie information including browser type, IP address, time zone, pages visited, time spent on the Site, items searched, and other analytics collected through cookies.
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III. How We Use Your Personal Data
Your personal data is processed to:
โข Fulfill orders and provide requested products/services;
โข Deliver purchased products and process payments securely;
โข Notify you about order status, promotions, and updates;
โข Enhance website user experience and perform market research; and/or
โข Comply with legal, security, and fraud prevention measures.
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IV. Legal Bases for Processing Your Personal Data
We process your personal data under one or more of the following legal grounds:
โข Consent: We collect and process your personal data when you have explicitly given your approval for specific purposes. You may withdraw your consent at any time, but this may impact our ability to provide certain services. Continuing to use our website or avail of our services reaffirms your consent.
โข Contractual Obligation: If you have entered into a transaction with us, we process your personal data as necessary to fulfill our contractual obligations, including delivering products or services and handling related transactions.
โข Legal or Regulatory Compliance: We may process your data as required by applicable laws and regulations, including tax compliance, financial reporting, and responding to legal requests from authorities.
โข Legitimate Business Interests: We may process your data when necessary for the operation and improvement of our business, provided that such processing does not override your fundamental rights and freedoms.
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V. How We Store Your Personal Data
Your personal data is stored, processed, retained and disposed of in a secure manner that prevents its loss, misuse or unauthorized access, in accordance with the applicable regulations and policies we implement. This is done at our premises or through secure technology solutions, subject to appropriate security measures to protect and preserve the data.
VI. How We Disclose Your Data
We may share your data (i.e., name, shipping address, phone number) with business partners or third-party service providers solely for necessary services such as:
โข Payment processing and fraud prevention.
โข Order fulfillment, delivery, and logistics support.
โข Regulatory compliance, when legally required.
Your data is shared only with authorized entities that adhere to strict data protection policies.
VII. Data Retention and Disposal
We retain personal data only as long as necessary for:
โข Order fulfillment and service delivery (i.e. 6 months from the date of delivery).
โข Compliance with legal obligations (e.g., tax records for 10 years per BIR regulations).
โข Business and operational requirements (i.e., 5 years from the last transaction, unless longer retention is required by law).
Upon expiration, data is securely disposed of through encryption, anonymization, or deletion.
VIII. Handling of Personal Data from Minors
Our website and services are intended for individuals who are at least eighteen (18) years old. We do not knowingly collect or process personal data from minors without proper legal justification or parental consent.
If we discover that a minorโs personal information has been submitted to us without proper authorization, we will take appropriate steps to delete or securely dispose of such data. We strongly advise minors not to provide any personal information and encourage parents or guardians to supervise their children's online activities.
ย IX. Risks to Your Personal Data
There is always some level of risk associated with the collection and processing of personal data. Risks include unauthorized access, misuse, accidental disclosure, or potential security breaches that could expose your data.
To mitigate these risks, we have implemented security measures designed to protect your personal information from cyber threats such as hacking, malware, and unauthorized access. While we take extensive measures to secure your data, no system can guarantee absolute protection from all risks. In the event of a security incident, we are prepared to take immediate action in accordance with our data protection protocols and legal obligations.
ย X. Your Data Privacy Rights
Under the DPA, you have the following rights:
โข Right to be informed. You have the right to know how your personal data is being processed, including the existence of automated decision-making and profiling systems.
โข Right to object. You may suspend, withdraw, or remove your personal data from certain processing activities (e.g., direct marketing, analytics, surveys) upon request, including opting out of any communication from us.
โข Right to access. Upon written request, you may access information regarding the processing of your personal data, including categories of data, sources, recipients, and the reason for disclosure.
โข Right to rectification. You may dispute inaccuracies in your personal data and request corrections.
โข Right to data erasure. Upon reasonable grounds, you may suspend, withdraw, or request deletion of your personal data from our system, subject to compliance, legal, and operational requirements.
โข Right to damages. If you suffer damages due to inaccurate, outdated, false, unlawfully obtained, or unauthorized use of your personal data, you have the right to seek indemnification.
โข Right to data portability. If your personal data is processed electronically, you have the right to obtain a copy of your data in a structured, commonly used, and machine-readable format, allowing you to transfer it to another data controller, where applicable.
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โข Right to file a complaint. If you believe that your data privacy rights have been violatedโsuch as unauthorized processing, disclosure, or disposal of your personal dataโyou have the right to contact our Data Protection Officer (DPO) for assistance or file a complaint with the National Privacy Commission (NPC).
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XI. Contact Our Data Protection Officer
For privacy concerns, contact us at:
Data Protection Officer
3F 168 Luna Mencias St., Textron Building
ย San Juan City, Metro Manila, 1500
+639173087064
JNRC@teviantbeauty.com
ย XII. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this Website.
Last revised on March 10, 2025.
