I placed an order last october 15, 2026 with order number 11308 its liquid foundation shade light pearl 2. i recieved no updates at all from your team not until i chat your fb and thats the time i recieved an update. upon receipt of the mentioned item above, surprisingly they send to me blurring balm powder in the shade of pearl light 2. the item was intent for gifting but unfortunately the receiver of that item did not like it. your physical store as well as your tiktok shop, laz shop and shoppee are all reliable but from the website where i got the wrong item its a no. super negative super traumatic knowing the price how expensive it is, so somehow i am expecting more! they even offer me a very hassle replacement thru lalamove whats the use??? the reciever of that suppose gift was disappointed already. i hope you also understand how much important those shades, kind, color particularly when its come in cosmetics. i was wandering the fact that its not yet christmass gift giving and you are encountering this error? for only 1 item! i cant imagine how many wrong item you start to send on holidays with bunch of orders. honestly i do not recommend your website platform to the buyers because they might get the wrong item too rectify your logistics (Perwisyo) if zero star is availabe from this review i would gladly do it